Enhanced RYB Pty Ltd (“RYB”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal and business data responsibly. This Privacy Policy describes how we collect, use, store, and disclose information when you interact with our platform at https://enhancedryb.com.
This policy applies from the moment you visit our website, regardless of whether you register, browse, submit forms, or engage in any transactions. By using the site, you agree to the terms of this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to all users and visitors of the RYB platform, including businesses browsing our public-facing pages, as well as registered users who post, accept, or manage contracts.
It covers all data collected through your use of the website, including but not limited to account registration, profile updates, messages, file uploads, and behavioral data tracked through cookies or analytics tools.
3. Information We Collect
3.1 Information You Provide Directly
– We may collect personal and business information that you submit voluntarily through forms, registrations, and other interactions. This includes:
– Business name, ABN, and company description
– Contact information such as email address and phone number
– Information about your business category or contract needs
– Login credentials (stored securely)
– User-submitted content, including contracts, reviews, and support requests
3.2 Information Collected Automatically
When you visit or interact with our platform, we automatically collect certain information through cookies and other tracking technologies:
– IP address and location (city-level accuracy)
– Browser type, device type, operating system
– Pages visited, time spent, and click patterns
– Referring URLs (where you came from)
– Login timestamps and session activity
This data is anonymized and used primarily for analytics and improving platform functionality.
4. Use of Your Information
We collect and use your data to provide core platform functionality, maintain a secure environment, and improve our services. Uses include:
– Creating and managing your account
– Facilitating B2B contract matching and communication
– Allowing you to post and engage with contracts
– Sending updates about service changes or security issues
– Providing customer support when requested
– Monitoring site performance and fixing bugs
– Understanding user behavior to enhance design and usability
We may use your contact information to send non-promotional service announcements. You may choose to opt out of optional promotional communications at any time.
5. Legal Basis for Processing (for GDPR Users)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
– Your consent
– The necessity of data processing for the performance of a contract
– Our legitimate interests, such as fraud prevention and service optimization
– Compliance with legal obligations
6. Information Sharing
We respect your privacy. We do not sell or rent your personal or business information to third parties.
We may share your information with trusted service providers who assist with hosting, security, analytics, or customer communication. These providers are bound by confidentiality obligations and are only permitted to use the data as required to provide their services.
We may also disclose your data:
– To comply with applicable laws, regulations, or court orders
– To enforce our terms or protect our legal rights
– To protect the safety and integrity of RYB, our users, or the public
7. Data Retention
We retain your personal and business data for as long as your account is active, and as long as necessary to fulfill legal obligations or resolve disputes.
You may request deletion of your account and associated data at any time, subject to any legal or contractual retention requirements.
8. Data Security
We use a variety of technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss.
These include:
– SSL encryption during data transmission
– Firewalls and secure hosting environments
– Access controls to restrict administrative access
– Regular security audits and vulnerability checks
Despite our efforts, no online platform can guarantee 100% security, and users should also take steps to protect their credentials.
9. Use of Cookies and Tracking Technologies
Cookies are small text files placed on your device to enhance functionality and user experience.
We use cookies to:
– Remember login sessions
– Enable features like contract saving or profile preferences
– Track usage patterns to improve content and navigation
– Analyze performance through third-party tools
You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain features or cause reduced functionality.
10. Your Rights and Choices
You have the right to:
– Access, review, or update the information we hold about you
– Request deletion of your account and associated data
– Withdraw consent to data processing (where applicable)
– Opt out of marketing communications at any time
To exercise any of these rights, contact us at enhancedryb@gmail.com. We will respond to verified requests within a reasonable time.
11. International Data Transfers
RYB is based in Australia, and your information may be stored and processed on servers located in or outside of your country. By using our services, you consent to this transfer. We ensure that data transferred across borders is protected in accordance with applicable privacy laws.
12. Children’s Privacy
Our platform is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.
If you believe that a minor has provided us with personal data, please contact us immediately so we can delete the information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or internal policies.
When we do, the updated version will be posted on this page with the revised effective date. Your continued use of the site after changes are published signifies your acceptance of the updated terms.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Email: support@enhancedryb.com
Enhanced RYB Pty Ltd
82 683 209 225
https://enhancedryb.com
© Enhanced RYB Pty Ltd 2024. All rights reserved.
